Companies often flaunt new technological tools as reducing mistakes and increasing productivity beyond established expectations. This is particularly true when it comes to the shipping and logistics business.
For smaller shippers, it can be a major challenge to juggle the complexities of integrating existing technology with a TMS. Larger companies might have more budget available to cover unexpected hiccups, but they’re not immune to TMS implementation failure. To reduce failure rates across the board, it’s critical to understand what’s causing these widespread issues.